POSITION OVERVIEW

The duties of the Server occupy a wide range of customer service activities in the HBT and may change according to staffing scenarios.

CANDIDATE PROFILE

Personal integrity and professionalism are a prerequisite. The Server must be a mature team player who has a genuine enthusiasm for the job. This individual must have strong organizational and people skills and should possess a positive attitude, enthusiasm, passion for customer satisfaction, and commitment to excellence.

REQUIREMENTS & RESPONSIBILITIES

• Greeting all guests with enthusiasm and friendliness
• Ensuring positive and memorable experiences for guests
• Serving MBBC's alcoholic products in an appropriate manner consistent with company standards and the Vermont Department of Liquor Control
• Regularly attending in-house training
• Constantly expanding knowledge of beer and other products and services
• Answering guest questions about beer, menu items, and facilities accurately and in a friendly manner
• Identifying food and beverage orders when ready and delivering items to tables in a timely manner
• Maintaining a professional appearance at all times
• Communicating with management to ensure guest satisfaction
• Reporting to work as scheduled, in uniform, and ready to work
• Maintaining professional relationships with all co-workers
• Following checklists and standard operating procedures
• Maintaining a safe, clean, organized, and stocked work area
• Maintaining full knowledge of menus, recipes, and other pertinent information
• Responsible for constant sanitation, organization, and proper food handling
• Preparing work area for opening, mid-shift, or closing in accordance with company standards
• Team player
• Hard worker

POSITION: Server

FLSA: Part-Time, Non-Exempt